Shipping policy

€5 Flat Rate Delivery Fee 

€70 spend or more qualifies for FREE ROI/NI Delivery

(Free Postage for physical gift vouchers)

FREE Click and Collect Available From Our Ennis & Galway Store

Orders placed before 12pm on a working day will be dispatched the same day. Our courier partner is DPD, and smaller items and gift vouchers are sent with An Post.

Orders placed on a non-working day or after 12pm on Friday will be dispatched the next working day (for this purpose a 'working day' is Monday to Friday, not including bank holiday or public holidays). 

We offer two options for delivery, standard delivery and express delivery. Where free delivery is applied due to a minimum spend the parcel will be sent by express couriered delivery.

We cannot be held responsible for delivery times once your item is dispatched and with our third party delivery partners. Delivery times may vary depending on the exact location that the goods are to be delivered to. 

Delivery times will depend on the delivery option you select, and are subject to delays beyond our reasonable control;

including, without limit:-

i) fire;

ii) severe weather conditions;

iii) failure of subcontractor (this sub-clause shall not apply when you are acting as a Consumer);

iv) obstruction or closure of any public or private road or highway;

v) industrial dispute;

vi) strike or labour disputes

Once your order is placed, processing may begin immediately and so for that reason amendments will not be possible once the order is confirmed.