Christmas FAQs
Here at My First Steps we want to ensure a stress-free Christmas.
Check out our extended Christmas Opening hours along with order, delivery and return guidelines.
Christmas Delivery Cut Off Dates
Republic of Ireland: Our cut off for Christmas Delivery in the Republic of Ireland is December 19th 2025 at 1pm. Orders placed after this date cannot be guaranteed delivery before Christmas.
United Kingdom: Our cut off for Christmas Delivery to the United Kingdom is December 10th 2025 at 1pm. Orders placed after this date cannot be guaranteed delivery before Christmas.
Christmas Returns Policy
We’ve extended our usual returns timeframe to give customers peace of mind when shopping during the festive period.
For items ordered online- We are happy to offer a refund for items purchased online from Monday 24th November 2025, as long as they are returned unworn and in perfect saleable condition within their original packaging up until Sunday 11th January 2026.
For items purchased in store - We are happy to offer a credit note for items purchased in store from Monday 24th November 2025, as long as they are returned unworn and in perfect saleable condition within their original packaging up until Sunday 11th January 2026.
Please retain the receipt as proof of purchase. A gift receipt will allow only an exchange or credit note.
For all other terms associated with returns, please refer to our standard returns policy.
Ennis Store: Christmas Opening Hours
Saturday December 20, 2025 9am to 5:00pm
Sunday December 21, 2025 10am-4pm
Monday December 22, 2025 9am to 5:30pm
Tuesday December 23, 2025 9am to 5:30pm
Wednesday December 24, 2025 10am to 2pm
Thursday December 25, 2025 Closed
Friday December 26, 2025 Closed
Saturday December 27, 2025 11am to 5:00pm
Sunday December 28, 2025 10am-4:00pm
Monday December 29, 2025 9am-5:30pm
Tuesday December 30, 2025 9am-5:30pm
Wednesday December 31, 2025 10am-4:00pm
Thursday January 1, 2026 Closed
Galway Store: Christmas Opening Hours
Saturday December 20, 2025 9am to 5:00pm
Sunday December 21, 2025 10am-4pm
Monday December 22, 2025 9:30am to 5:30pm
Tuesday December 23, 2025 9:30am to 5:30pm
Wednesday December 24, 2025 10am to 2pm
Thursday December 25, 2025 Closed
Friday December 26, 2025 Closed
Saturday December 27, 2025 11am to 5:00pm
Sunday December 28, 2025 10am-4:00pm
Monday December 29, 2025 9:30am-5:30pm
Tuesday December 30, 2025 9:30am-5:30pm
Wednesday December 31, 2025 10am-4:00pm
Thursday January 1, 2026 Closed