Christmas FAQs
Here at My First Steps we want to ensure a stress-free Christmas.
Check out our extended Christmas Opening hours along with order, delivery and return guidelines.
Christmas Delivery Cut Off Dates
Republic of Ireland: Our cut off for Christmas Delivery in the Republic of Ireland is December 18th 2026 at 12pm for parcels and Decembers 21st 2026 12pm for Physical Gift Voucher. Orders placed after this date cannot be guaranteed delivery before Christmas.
United Kingdom: Our cut off for Christmas Delivery to the United Kingdom is December 16th 2026 at 1pm. Orders placed after this date cannot be guaranteed delivery before Christmas.
Please Note: Orders placed after 12pm on December 23rd won't be dispatched until December 29th.
Christmas Returns Policy
We’ve extended our usual returns timeframe to give customers peace of mind when shopping during the festive period.
For items ordered online- We are happy to offer a refund for items purchased online from Monday 23rd November 2026, as long as they are returned unworn and in perfect saleable condition within their original packaging up until Sunday 10th January 2027.
For items purchased in store - We are happy to offer a credit note for items purchased in store from Monday 23rd November 2026, as long as they are returned unworn and in perfect saleable condition within their original packaging up until Sunday 10th January 2027.
Please retain the receipt as proof of purchase. A gift receipt will allow only an exchange or credit note.
For all other terms associated with returns, please refer to our standard returns policy.
Ennis Store: Christmas Opening Hours
Wednesday December 23, 2026 - 9am to 5pm
Thursday December 24, 2026 - 9am to 2pm
Friday December 25, 2026 - Closed
Saturday December 26, 2026 - Closed
Sunday December 27, 2026 - 10am to 4pm
Monday December 28, 2026 - 10am to 4pm
Tuesday December 29, 2026 - 9am to 5pm
Wednesday December 30, 2026 - 9am to 5pm
Thursday December 31, 2026 - 10am to 4pm
Friday January 1, 2027 - Closed
Saturday January 2nd, 2027 - 9am to 5pm
Sunday January 3rd, 2027 - 10am to 4pm
Monday January 5th, 2027 - Normal Trade Resumes
Galway Store: Christmas Opening Hours
Wednesday December 23, 2026 - 9am to 5:30pm
Thursday December 24, 2026 - 9am to 2pm
Friday December 25, 2026 - Closed
Saturday December 26, 2026 - Closed
Sunday December 27, 2026 - 10am to 4pm
Monday December 28, 2026 - 10am to 4pm
Tuesday December 29, 2026 - 9am to 5:30pm
Wednesday December 30, 2026 - 9am to 5:30pm
Thursday December 31, 2026 - 10am to 4pm
Friday January 1, 2027 - Closed
Saturday January 2nd, 2027 - 9am to 5pm
Sunday January 3rd, 2027 - 10am to 4pm
Monday January 5th, 2027 - Normal Trade Resumes